Shipping policy

Processing time Orders are processed within 1–2 business days.

Delivery time Standard delivery typically takes 7–11 business days depending on your location. Delivery estimates are not guaranteed and can be affected by customs processing, local courier delays, or high-demand periods.

Shipping cost Free shipping is included on every order at checkout.

Order tracking You'll receive a tracking link by email once your order ships. Please allow [[2–5]] days after shipping confirmation for tracking to update. You can also check your order status anytime using the link in your confirmation email.

Customs, duties & import taxes Because products ship from an international warehouse, your order may be subject to customs fees, import duties, or taxes charged by your local government. These are the responsibility of the customer and are not included in the item price or shipping cost.

Delays Occasionally shipments are delayed due to 

customs inspections, weather, or carrier issues outside our control. If your order is significantly delayed, contact us at [[support email]] and we'll look into it with our fulfillment partner.

Lost or damaged items If your order arrives damaged, or does not arrive within 7-11 days of the estimated delivery window, contact us within 1-3 days of that window closing so we can open an investigation with the carrier and arrange a refund or replacement.