Is it safe on sensitive skin? Yes — the device has adjustable intensity levels, so you can start low and build up. Avoid the eye area and don't use it over broken or irritated skin.
How long does the battery last? Most devices in this category run 60–90 minutes per charge, roughly 8–10 sessions, depending on which light mode and intensity you use.
When will I see results? Most people notice a temporary firming effect right after a session, with more lasting changes in skin texture and tone after 4–6 weeks of consistent use.
How do I use the different light colors? Each of the 7 LED colors targets something different — firmness, breakouts, tone, puffiness, dullness, redness, or overall glow. Check the product page for a full breakdown of each one.
Where does my order ship from, and how long does it take? Orders ship from our international fulfillment partner and typically arrive within 7–11 business days, depending on your location. You'll get a tracking link by email once it ships.
What if I want to cancel or return my order?
You can cancel within a few hours of placing your order, before it enters processing. Once delivered, you have 30 days to request a refund — see our Refund Policy for full details.
Do I need to ship the item back for a refund? Usually not. Since we ship internationally, return shipping often costs more than the item itself — in most cases we'll ask for a quick photo instead and issue a refund or replacement directly.